Expert Services Consultant

  • Temenos
  • Nairobi, Kenya
  • 22/03/2018
Full time Consultant

Job Description

Responsible initially for representing business and technical requirements into the architecture and design that determine the blueprint for the solution. Providing architectural governance for the implementation (supported by LBA and LTA), to help ensure a delivered solution consistent with the blueprint.

The consultant focuses on the overall solution, aimed at satisfying the business requirements, ensuring smooth project execution and a successful implementation, achieving high-business user satisfaction.

The consultant is responsible for the design of the complex interactions between business processes and the technologies that enable those processes to function. He/she focuses on establishing the best technology solution to meet a specific business need.

The consultant has to understand the general integration and functional challenges and play a key role in helping to bridge the gaps in understanding between the client and consultants and motivate them to implement the best solution.

Works with prospects and implementing clients with transformational projects which may be complex, large or include multiple Product Families:


  • Articulating the end to end “transaction journey”
  • Ensuring clients get maximum benefit from our solutions
  • Preparing for, and supporting the client through, business change & developing client roadmaps
  • Representing Temenos in Design Authority and Architectural Governance forums
  • Providing the architectural part of the Partner Led Project Governance service for partner primed projects
  • Becoming a trusted advisor to the client


Scope includes Business Solution Integration, Design Authority participation and supporting the client through Business Change.

Provides expertise to identify and translate system requirements into software design documentation.

Responsibilities and Accountabilities:


  • Presales engagement in bid teams to construct and articulate multi-product solutions and assist in formulating delivery strategy and estimates
  • Expert consultancy as a Temenos architect, helping live clients and prospective clients develop and optimise their Temenos solutions in the context of their overall enterprise architecture and helping Temenos to upsell products and services
  • Leadership roles in Temenos implementation projects including engagement with the client’s architecture team and representing Temenos in Design Authority or equivalent client forums
  • Providing architectural governance to partner-led implementations of Temenos solutions.
  • Mentoring others on the Architectural Career path
  • Interaction with Product to continually improve product families and their “true” integration
  • Becoming a trusted advisor to the client through the adoption lifecycle and ensuring continuity
  • Perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.


Research on technologies and approaches critical to the architecture, including review of patterns that might be useful to the architecture. (Patterns are previously described and validated approaches that can be used to create portions of the solution. Patterns are released through research and can come from places such as Microsoft's software development libraries).

Skills and Qualifications:


Banking knowledge and Experience:

  • Willingness to accept accountability for delivery with a proven track record of delivery on commitments
  • Experience or domain knowledge in a specific area in the banking sector
  • Experience in a multi-product environment (either Temenos or another vendor such as Oracle)
  • Proven ability to manage customer expectations, identify project risks and define mitigation and containment strategies for the risks
  • Proven ability to decompose a large, complex problems, identify the critical path, and deliver the overall solution
  • Proven ability to define and communicate and deliver solution architectures and high level designs that incorporate both Temenos and non-Temenos technologies to technical and non-technical audiences
  • Command a broad understanding of information technology including: operating systems, network and internet technologies, web services and SOA, open standards, database systems, information security, development and management tools.
  • Extensive experience as Design Authority, Solution Architect in large / complex projects


Architecture & Product Skills:

  • Proficient at defining feasible solution architectures to address customer business needs
  • Good level of knowledge across the key Product Families within the Solution Suites
  • Proficient with the delivery of solutions based on Temenos technology
  • Sufficient understanding of the Temenos product landscape and roadmaps to position its components and complementary products both to customers and within a defined solution architecture
  • Applying enterprise architecture models in a practical manner (e.g. Zachman, TOGAF)
  • All aspects of full life-cycle product implementation projects
  • Temenos architectural frameworks, blueprints, patterns and prescriptive architectures and applying these to enterprise class architectures
  • Requirements capture & definition, architecture, detailed system design
  • Complimenting Temenos Methodology (TIM) in customer engagements
  • Good knowledge of Temenos product roadmaps underpinned with strong personal network in Product team
  • Demonstrated enthusiasm for exploring the capabilities of new, acquired and complementary partner products and building them in to customer solutions
  • Very capable in problem solving.


Communication & Consulting Skills

  • Effective listener and astute observer
  • Effectively exert influence without authority
  • Professional level presentation/white boarding/speaking skills – across a broad audience
  • Proven ability to act as a trusted advisor to senior management within a client
  • Proven ability to develop strong working relationships with colleagues in Sales and, in particular, Product
  • Comfortable in a sales situation and able effectively to support Temenos sales and commercial objectives
  • Willing and able to travel extensively

A background in Wealth or BI would be a considerable advantage