Danish Refugee Council Medinine, Tunisia
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. Job Purpose DRC is in the process of setting up a mixed migration response in Medenine, which would include asylum seekers, refugees, migrants, returnees and host community members. The response will be multi-sectoral (shelter, NFIs, Protection) and both in and out of centres. Main Responsibilities General To implement psychosocial support activities, including psychological first aid, referrals to service providers follow up support and provision of material assistance. In collecting information on individuals in need of psychosocial support, the PSS Assistant will ensure compliance with the DRC Information Sharing Protocol at all times. Programme Implementation Identify and register cases of any member of the target community who faces protection risks, according to DRC’s criteria and consents to DRC services, noting down all information and ensuring confidentiality and informed consent Fill in the appropriate forms and use the psychosocial support tools, as per the guidance of the Protection Officer In coordination with the individual/family, assess the issues faced and where referrals to other services would be appropriate If consented to by the individual, accompany them to the service provider to ensure smooth referral system Provide psychological first aid directly to individuals who are particularly vulnerable in the target community In coordination with the individual/family and the Protection officer, determine if material support is appropriate and deliver material support to the individual In coordination with the Protection Officer, devise a schedule for follow up of the case, to be agreed with the individual/family Reporting Keep accurate records of daily activities, beneficiaries involved, and issues identified. Regularly update databases according to DRC procedures Contribute to the preparation of monthly work plans in accordance with project objectives and outputs Contribute to the preparation and timely submission of all reports and updates to donors, partners, DRC office and other interested stakeholders where appropriate Coordination Maintain the relationship between the community / the beneficiaries and the organisation Coordinate with relevant stakeholders in the field as appropriate to ensure a smooth implementation of activities Proactively participate in regular program meetings and provide updates as appropriate Ensure close coordination and communication with other elements of DRC program to encourage an integrated approach to program delivery Support with translation and interpretation tasks if and when necessary HR Ensure adherence to DRC’s national staff policy guidelines Comply with DRC’s Code of Conduct at all times Support in induction process for new staff where relevant Perform any other relevant tasks as requested by the Line Manager and/or Protection Manager/Coordinator EDUCATION, COMPETENCIES AND EXPERIENCE REQUIREMENTS Social Work studies or professional training in social work Strong personal skills in dealing with members of the community Knowledge and expertise in social work desirable Must have at least 2 years working experience in (Social Work or psycho-social support) Facilitation skills Reporting Skills Computer literacy (Excel, Word, Office Package) Fluent in French and Arabic. English (desirable). Functional Skills: Team Work Good communication skills Strong organizational and problem-solving skills with analytical approach Must be able to work independently with limited supervision Ability to strictly adhere to deadlines Readiness to sign and abide to a Child protection policy Readiness to commit and adhere to values, mission and vision of DRC All DRC roles require the post-holder to master DRC’s core competencies: Striving for excellence: Focusing on reaching results while ensuring efficient processes. Collaborating: Involving relevant parties and encouraging feedback. Taking the lead: Taking ownership and initiative while aiming for innovation. Communicating: Listening and speaking effectively and honestly. Demonstrating integrity: Acting in line with DRC's vision and values. The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role. We offer Contract: 3 months, with possibility of extension (subject to funding and performance) Starting Date: ASAP Level:I Duty station: Medenin, Tunisia – with travel around Medenine district For information about our work and organisation, please visit our website www.drc.dk. Applications will be reviewed on a rolling basis .