7 jobs found

Department: Sales Position: Field Telesales Agent  Reporting to: Field Telesales Team Lead   About SunCulture Founded in 2012, SunCulture’s vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. Over the last 5 years, the company has grown significantly and now employs 100+ people around the world.   About the Role Reporting to the Field Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also be troubleshooting and escalating complaints across a number of communication channels. The person should have excellent communication and interpersonal skills. Computer knowledge and usage are also a must-have for this role.    Responsibilities Ability to meet end to end product sales targets set by SunCulture that will be coupled by achieving a high conversion rate. Contact potential or existing customers, businesses, or groups to inform them about SunCulture products using scripts. Explain technical product features and answer customer questions about SunCulture products. Lead generate and create a robust pipeline of customer accounts of potential clientele for SunCulture Be versatile in making extensive outbound calls that meet the organizations KPIs Adjust sales scripts to better target the needs and interests of specific individuals. Help the department to develop content for sales presentations or other materials. Respond to correspondence from customers on both mail and phone and follow up initial sales contacts. Have the ability to go above and beyond to cover over talk time daily hour delivery set by SunCulture. Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS. Does this sound like you? Proven experience as a telesales representative or other sales role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Hands-on, detail-oriented, and with strong execution skills Excellent Communication Skills with the ability to resolve issues and address complaints Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture  Independent thinker with proactive decision-making capabilities  Comfortable with ambiguity and experience working in a dynamic environment Have the ability to handle pressure, keep cool-temper, and handle rejection gracefully.  Be organized and be an expert in time management and meet deadlines.   A diploma or degree in Sales or any other related field is an added advantage

Department: Sales Position: Field Telesales Agent  Reporting to: Field Telesales Team Lead   About SunCulture Founded in 2012, SunCulture’s vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. Over the last 5 years, the company has grown significantly and now employs 100+ people around the world.   About the Role Reporting to the Field Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also be troubleshooting and escalating complaints across a number of communication channels. The person should have excellent communication and interpersonal skills. Computer knowledge and usage are also a must-have for this role.    Responsibilities Ability to meet end to end product sales targets set by SunCulture that will be coupled by achieving a high conversion rate. Contact potential or existing customers, businesses, or groups to inform them about SunCulture products using scripts. Explain technical product features and answer customer questions about SunCulture products. Lead generate and create a robust pipeline of customer accounts of potential clientele for SunCulture Be versatile in making extensive outbound calls that meet the organizations KPIs Adjust sales scripts to better target the needs and interests of specific individuals. Help the department to develop content for sales presentations or other materials. Respond to correspondence from customers on both mail and phone and follow up initial sales contacts. Have the ability to go above and beyond to cover over talk time daily hour delivery set by SunCulture. Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS. Does this sound like you? Proven experience as a telesales representative or other sales role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Hands-on, detail-oriented, and with strong execution skills Excellent Communication Skills with the ability to resolve issues and address complaints Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture  Independent thinker with proactive decision-making capabilities  Comfortable with ambiguity and experience working in a dynamic environment Have the ability to handle pressure, keep cool-temper, and handle rejection gracefully.  Be organized and be an expert in time management and meet deadlines.   A diploma or degree in Sales or any other related field is an added advantage

About The Role Key responsibilities for the role include: Tech Asset Management and Team Professional Development Managing the check in and out process of all students and staff laptops and maintain an accurate inventory record of the school equipment Managing and tracking the IT/Tech assets while ensuring safe storage. Keeping an up to date inventory of the IT/Tech assets. Conducting teacher PD on tech assets termly. Ensure all teachers sign the asset management document and ensure safe storage of the paperwork. Collect classroom tech assets from class teachers at the end of every term. Attending teacher PD on a regular basis. Creating and running professional development experiences for teammates on tech. Run tech capacity building training sessions for different functions at the school (academic and non-academic) at least termly to enhance their job productivity. Tech Maintenance and Troubleshooting Ensuring the functionality of student and staff laptops by carrying out regular preventative maintenance, basic repairs and software configuration such as Microsoft Office, OS updates, etc. If the nature of a repair is outside of the tech coordinator’s ability to repair, the tech coordinator will be responsible for liaising with an outside repair service to ensure the device is repaired. Performing weekly maintenance and set up checks of all centrally used tech resources in the school such as, but not limited to, laptops, extension cables, projectors, computer labs (if applicable), tablets in the RAZ Room (if applicable) and Library (if applicable) to ensure they are in perfect working condition. Receiving technicians from contract service providers as needed to carry out maintenance or repair tasks. Ensuring all classrooms are set up with functional classroom projectors, speakers and HDMI cables. Troubleshooting the classroom projectors, speakers, HDMI failures. Ensuring any such issues are resolved proactively and to constantly keep the affected stakeholders updated on the issues and progress made in resolving them. Troubleshooting all internet issues. Ensuring any such issues are resolved proactively and to constantly keep the affected stakeholders updated on the issues and progress made in resolving them. Troubleshooting all printer issues. Ensuring any such issues are resolved proactively and to constantly keep the affected stakeholders updated on the issues and progress made in resolving them. Troubleshooting all schools support tickets. Ensuring any such issues are resolved proactively and to constantly keep the affected stakeholders updated on the issues and progress made in resolving them. Supporting Academics and Learning Programs Supporting teachers in running heavy computer/technology aided lessons. Running one computer based club or coordinating and liaising with vendors of tech-related clubs (Little Einsteins, Coding & innovation clubs) Conduct innovative sessions, potential sessions HTML/CSS and game development. Ensuring proper setup or software and hardware and helping facilitate all schools online testing platforms. Ex: NWEA, MAP Ensure proper set up of school programs and support teachers in managing learning programs: Example:mRAZ Kids, Exploration Tech, Mathletics, etc. Working with the Dean Development Lead to lead the schools generation of all learners’ report card pdfs test versions and sharing with concerned teachers to enable them resolve any gaps before they are published to families at the end of each term. Support academic teams with Tech needs for school events – parent, student and teacher events (Microphone, PA system, etc.) About You Skills and Qualifications required: You have a diploma/degree in an IT related field You have a minimum of 2 years technical experience, experience in IT support is an added advantage. Experience working in a school will be an added advantage and highly desirable You have a passion for a career in technology You have proficient knowledge in computer networks and can troubleshoot network related issues You are able to demonstrate competence and comfort with PC/Linux/Mac based computer systems

Duties and Responsibilities Ensure installation and concealment of tracking devices is done professionally. Ensure that client’s details are correctly captured in the installation forms/ job cards. Commence installation only after internal requisition and installation order is properly recorded and approved. Ensure that installation areas are properly secured during and after installation. Ensure completeness of client’s information in the database in the control room. Test the tracker after installation to confirm functionality. Before a client’s vehicle is handed over ensure that he signs the post-installation form to confirm that all is well. Ensure that all clients’ information is confidential at all times. Minimum Requirements and Competencies A Degree/ Diploma in Automotive Engineering with bias in Motor Vehicle Electrics or in a relevant field. A resident of Mombasa or the coastal region, A minimum of 3 years experience as a Tracking Technician in a busy institution. Advance knowledge in old and modern motor vehicle electrical systems. Must have the ability to operate electrical diagnostic equipment. Must be in a position to distinguish color codes in the various make of vehicles. The candidate must have complex problem-solving skills in modern and old vehicles. Must have good communication skills. Ability to work without supervision. Sound knowledge of technology-driven security solutions as well as a willingness to continually upgrade that knowledge. An ability to work as part of a team and also have the ability to lead teams. Excellent planning and organization skills to meet deadlines and pay attention to detail, with a consulting mindset. Must have the highest level of integrity, vigilant and sound judgment. Certificate in Automobile Engineering / Diploma or Certificate in IT. Interested candidates should send their comprehensive CV and cover letter to indicating on the email subject the position they are applying for by 4th March 2022. Kindly note only shortlisted candidates will be contacted.

Job Summary Applications are invited from qualified persons for the above vacant position. Minimum Qualification: Bachelor Experience Level: Mid level Experience Length: 2 years Job Description/Requirements KEY ROLES:•    Create engaging text, image and video content for company’s social media assets, website, infographics, blog and newsletter.•    Adhere to the company’s style guide, ensuring that we produce high quality and error free copy.•    Work with key internal role players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives.•    Guide on the design of social media posts that will sustain readers’ curiosity and create buzz around new products.•    Oversee social media accounts’ layout and develop optimal posting schedule, considering web traffic and customer engagement metrics.•    Measure web traffic and monitor SEO.•    Facilitate online conversations with customers and respond to queries (Community Management).•    Report on online reviews and feedback from customers and fans.•    Research audience preferences, discover and deploy current trends.•    Suggest new ways to attract prospective customers, i.e: promotions and competitions.•    Event management is an added advantage.Application deadline: 24.02.22

About Ilara Health At Ilara Health, we equip a network of small, peri-urban healthcare providers with life-saving and essential diagnostic tools to improve the quality of medical care across sub-Saharan Africa. As informal businesses, these clinics and pharmacies lack access to the traditional financial services that SMEs use to support their growth. Through smart financing options, Ilara Health connects these small businesses to revenue-generating diagnostic assets that enable them to develop their business and improve the quality of care they provide to their patients. About the Role Ilara Health is seeking full-time Medical Device Tele-Sales Representatives to support the growth of the business and drive our outreach to clinics in Kenya. To meet our objectives, we are looking to strengthen our sales team and give you the opportunity to challenge yourself. You will play a pivotal role in achieving the sales targets and eventually generating revenue for the organization. Responsibilities Achieve sales targets as set forth in the sales projections. Manage time and expectations on your daily activities. Manage your sales funnel by reaching out to potential clients and maintaining relationships in a very organised manner. Ensure sales are conducted in accordance with documented processes and procedures Ensure to only sell to customers that are able to pay for the products during the loan period. Coordinate customer installations, while maintaining the agreed SLA. Manage use of Ilara Health’s assets and vigilantly contain selling costs. Drive the implementation of the after sales process by ensuring that the customers are aware, trained and performing in accordance with it. Ensure proper documentation and handling of the administrative work involved in the on-boarding of new facilities. Qualifications At least 1 year experience in B2B as a field sales representative / sales associate in a distributor company. Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description Strong communication, highly organized and structured individual. Strong analytical skills. Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends. Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc Linguistic capabilities: Swahili, and English Benefits of Working at Ilara Health At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests. Every individual from our interns to the company founders contributes to the success of the company in different ways. Every team member at Ilara Health has the same drive and excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos. You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions. Competitive Salary package based on a fixed and variable component. Apply To Position

About Ilara Health At Ilara Health, we equip a network of small, peri-urban healthcare providers with life-saving and essential diagnostic tools to improve the quality of medical care across sub-Saharan Africa. As informal businesses, these clinics and pharmacies lack access to the traditional financial services that SMEs use to support their growth. Through smart financing options, Ilara Health connects these small businesses to revenue-generating diagnostic assets that enable them to develop their business and improve the quality of care they provide to their patients. About the Role Ilara Health is seeking full-time Medical Device Tele-Sales Representatives to support the growth of the business and drive our outreach to clinics in Kenya. To meet our objectives, we are looking to strengthen our sales team and give you the opportunity to challenge yourself. You will play a pivotal role in achieving the sales targets and eventually generating revenue for the organization. Responsibilities Achieve sales targets as set forth in the sales projections. Manage time and expectations on your daily activities. Manage your sales funnel by reaching out to potential clients and maintaining relationships in a very organised manner. Ensure sales are conducted in accordance with documented processes and procedures Ensure to only sell to customers that are able to pay for the products during the loan period. Coordinate customer installations, while maintaining the agreed SLA. Manage use of Ilara Health’s assets and vigilantly contain selling costs. Drive the implementation of the after sales process by ensuring that the customers are aware, trained and performing in accordance with it. Ensure proper documentation and handling of the administrative work involved in the on-boarding of new facilities. Qualifications At least 1 year experience in B2B as a field sales representative / sales associate in a distributor company. Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description Strong communication, highly organized and structured individual. Strong analytical skills. Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends. Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc Linguistic capabilities: Swahili, and English Benefits of Working at Ilara Health At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests. Every individual from our interns to the company founders contributes to the success of the company in different ways. Every team member at Ilara Health has the same drive and excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos. You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions. Competitive Salary package based on a fixed and variable component. Apply To Position