Detailed Description
We are currently seeking for a qualified Business Analyst/Project Manager to join our Business Process Engineering team.
The successful candidate will be expected to serves as a liaison between IT, Operations and the business line to facilitate process improvements, process development and process engineering.
The individual will also be responsible for monitoring business processes and user needs, documenting business requirements in order to enhance as well as support new and existing bank initiatives.
The successful candidate must possess a good understanding of process improvements and industry requirements. He or she must also be able to act as a team leader and sometimes as project manager for assigned projects.
The successful candidate must be able identify, research and analyze process problems with new banking products, recommend changes, develop solutions with all concerned stakeholder.
Key Deliverables:
Design, develop and manage the Bank’s business processes and procedures
Identify quick wins and come up with innovations that will improve the Bank’s business processes
Facilitate review sessions with stakeholder units
Design new processes based on defined metrics taking into consideration the peculiarity of relevant team’s operations
Document policies, procedures, standards, and processes in line with the financial industry and best practices
Collaborate with IT for the automation of relevant processes to ensure more efficient service delivery
Develop Business / Functional requirements for development of new applications.
RequirementsEducational Requirements:
Bachelor's degree or foreign equivalent in Business Administration, Engineering, Computer Science, or closely related and 5 years of progressive, post-bachelor’s experience in the position offered or as a Business Analyst, or closely related occupation, in financial services / banking industry.
Experience must include:
Utilizing Project Management tools to manage project requirements and to ensure application testing and execution adhere to quality standards;
Converting business requirements to technical specifications;
Utilizing Project Management Methodology to work on project deliverables and to ensure deliverables meet standards and processes;
Process improvement and optimization skills and best practices to define and develop project workflows involving customer care teams / tasks and enhancing business processes, and streamlining data integration.
20/05/2022
Young Professional
Detailed Description
We are currently seeking for a qualified Business Analyst/Project Manager to join our Business Process Engineering team.
The successful candidate will be expected to serves as a liaison between IT, Operations and the business line to facilitate process improvements, process development and process engineering.
The individual will also be responsible for monitoring business processes and user needs, documenting business requirements in order to enhance as well as support new and existing bank initiatives.
The successful candidate must possess a good understanding of process improvements and industry requirements. He or she must also be able to act as a team leader and sometimes as project manager for assigned projects.
The successful candidate must be able identify, research and analyze process problems with new banking products, recommend changes, develop solutions with all concerned stakeholder.
Key Deliverables:
Design, develop and manage the Bank’s business processes and procedures
Identify quick wins and come up with innovations that will improve the Bank’s business processes
Facilitate review sessions with stakeholder units
Design new processes based on defined metrics taking into consideration the peculiarity of relevant team’s operations
Document policies, procedures, standards, and processes in line with the financial industry and best practices
Collaborate with IT for the automation of relevant processes to ensure more efficient service delivery
Develop Business / Functional requirements for development of new applications.
RequirementsEducational Requirements:
Bachelor's degree or foreign equivalent in Business Administration, Engineering, Computer Science, or closely related and 5 years of progressive, post-bachelor’s experience in the position offered or as a Business Analyst, or closely related occupation, in financial services / banking industry.
Experience must include:
Utilizing Project Management tools to manage project requirements and to ensure application testing and execution adhere to quality standards;
Converting business requirements to technical specifications;
Utilizing Project Management Methodology to work on project deliverables and to ensure deliverables meet standards and processes;
Process improvement and optimization skills and best practices to define and develop project workflows involving customer care teams / tasks and enhancing business processes, and streamlining data integration.
Job Title: Centre Managers – Ajira Youth Empowerment Centre,
Industry: Training,
Program: Ajira Digital Program,
Gross Salary: Competitive,
Our client is a training institution on digital programs appointed to carry out the Ajira Digital Program across the country. The AJIRA Digital Program is a Government initiative launched and driven by the Ministry of ICT, Innovation and Youth Affairs (MoICT) whose Mission is to enable 1 Million Kenyan youth to earn a decent wage from digital and digitally-enabled jobs annually, in the Gig and Freelancing economy through Training and Demand linkages. The program seeks to position
Kenya as a choice labor destination and a Business Process Outsourcing Hub for multinational companies as well as to encourage local companies and the Public Sector to create Digital Work.
Locations Available:
Bomet – Sotik
Kakamega – Ikolomani
Kiambu – Limuru
Meru – North Imenti
Mombasa – Likoni
Migori – Rongo
Nairobi – Kamukunji
Nyamira – Borabu
The Role:
The Centre Manager is responsible for the development, roll out and operationalization of the Centre’s activities. This includes oversight, planning, supporting youth with registration onto the AJIRA portal to access Digital and Digitally Enabled Work, allocating resources appropriately to training teams, organizing activities and Women’s events. S/He should be proactively making recommendations for improvement to the management, ensuring frequency and quality of AJIRA Digital Trainings for youth, undertaking community mobilization and awareness and ensuring operational excellence in the day to day running of a CIH Center.
Key Responsibilities:
Drive program values and philosophy through all activities at the Centre.
Ensure timely Opening and Closing of the AYEC Centre for youth to access Programs, Trainings daily- Mon to Sat.
Safeguard, protect and maintain (Level 1 basic support) the Center infrastructure and Equipment.
Co-ordinate and oversee the Weekly & Monthly schedules for the Training activities with Trainers.
Provide timely and detailed Weekly Reports on Trainings, activities, events, incidents at the AYEC Centre.
Oversee the development and roll out of the Training Calendar in the Centre.
Manage resources, including working with MOICT and the MP’s Office, vendors and collaborators to deliver the Centre activities.
Coordinate logistics, planning, management and execution for the Trainings and other Center Activities.
Effectively communicate with team members, trainers and management.
Coordinate the Trainings and supervise any support staff at the Center.
Oversee the marketing + promotion of Centre activities for youth to benefit from the Centre.
Co-ordinate Mobilization efforts in the Community by publicizing activities and upcoming trainings.
Develop and implement activities within a budget.
Build and maintain relationships with collaborating partner organizations including Community organizations.
Build a Database of interested participants in an effort to create a pool for Centre activities.
Co-ordinate success stories, social media engagement and oversee the capturing of session photos/ videos.
Supervise and work with Trainers on gathering of data, sign-up sheets and issuance of certificates to Trainees.
Oversee Quality Assurance of the programs run through suggesting areas for improvement etc.
Evaluate Centre performance to ensure that trainings at the Centre are meeting the needs of the learners and improving performance of the organization.
Keep abreast of ICT, Online Work and Digital Trends, developments and best practices.
Mentor and support youth in the community to benefit from Online Work- Champion Online Work!
Key Qualifications
Diploma from a recognized Institution preferably in Arts, Sciences or Education.
A minimum of 2 Years working experience, preferably with youth, development work, community work.
Female Candidates encouraged to apply.
Excellent written, verbal and interpersonal communication skills.
Superb track record in developing and executing successful programs.
Must have adequate knowledge of the Online Work/Digital Economy Sector.
Must produce a Certificate of Good Conduct.
Must show proof of which community you reside in.
19/05/2022
Young Professional
Job Title: Centre Managers – Ajira Youth Empowerment Centre,
Industry: Training,
Program: Ajira Digital Program,
Gross Salary: Competitive,
Our client is a training institution on digital programs appointed to carry out the Ajira Digital Program across the country. The AJIRA Digital Program is a Government initiative launched and driven by the Ministry of ICT, Innovation and Youth Affairs (MoICT) whose Mission is to enable 1 Million Kenyan youth to earn a decent wage from digital and digitally-enabled jobs annually, in the Gig and Freelancing economy through Training and Demand linkages. The program seeks to position
Kenya as a choice labor destination and a Business Process Outsourcing Hub for multinational companies as well as to encourage local companies and the Public Sector to create Digital Work.
Locations Available:
Bomet – Sotik
Kakamega – Ikolomani
Kiambu – Limuru
Meru – North Imenti
Mombasa – Likoni
Migori – Rongo
Nairobi – Kamukunji
Nyamira – Borabu
The Role:
The Centre Manager is responsible for the development, roll out and operationalization of the Centre’s activities. This includes oversight, planning, supporting youth with registration onto the AJIRA portal to access Digital and Digitally Enabled Work, allocating resources appropriately to training teams, organizing activities and Women’s events. S/He should be proactively making recommendations for improvement to the management, ensuring frequency and quality of AJIRA Digital Trainings for youth, undertaking community mobilization and awareness and ensuring operational excellence in the day to day running of a CIH Center.
Key Responsibilities:
Drive program values and philosophy through all activities at the Centre.
Ensure timely Opening and Closing of the AYEC Centre for youth to access Programs, Trainings daily- Mon to Sat.
Safeguard, protect and maintain (Level 1 basic support) the Center infrastructure and Equipment.
Co-ordinate and oversee the Weekly & Monthly schedules for the Training activities with Trainers.
Provide timely and detailed Weekly Reports on Trainings, activities, events, incidents at the AYEC Centre.
Oversee the development and roll out of the Training Calendar in the Centre.
Manage resources, including working with MOICT and the MP’s Office, vendors and collaborators to deliver the Centre activities.
Coordinate logistics, planning, management and execution for the Trainings and other Center Activities.
Effectively communicate with team members, trainers and management.
Coordinate the Trainings and supervise any support staff at the Center.
Oversee the marketing + promotion of Centre activities for youth to benefit from the Centre.
Co-ordinate Mobilization efforts in the Community by publicizing activities and upcoming trainings.
Develop and implement activities within a budget.
Build and maintain relationships with collaborating partner organizations including Community organizations.
Build a Database of interested participants in an effort to create a pool for Centre activities.
Co-ordinate success stories, social media engagement and oversee the capturing of session photos/ videos.
Supervise and work with Trainers on gathering of data, sign-up sheets and issuance of certificates to Trainees.
Oversee Quality Assurance of the programs run through suggesting areas for improvement etc.
Evaluate Centre performance to ensure that trainings at the Centre are meeting the needs of the learners and improving performance of the organization.
Keep abreast of ICT, Online Work and Digital Trends, developments and best practices.
Mentor and support youth in the community to benefit from Online Work- Champion Online Work!
Key Qualifications
Diploma from a recognized Institution preferably in Arts, Sciences or Education.
A minimum of 2 Years working experience, preferably with youth, development work, community work.
Female Candidates encouraged to apply.
Excellent written, verbal and interpersonal communication skills.
Superb track record in developing and executing successful programs.
Must have adequate knowledge of the Online Work/Digital Economy Sector.
Must produce a Certificate of Good Conduct.
Must show proof of which community you reside in.
Operations Specialist
What drives our operations? Our people. We're looking for an analytical and solutions-driven Operations Specialist with excellent leadership and interpersonal skills to help us transform the ride-hailing industry in Kenya. Your role will have a direct and tangible impact on local operations that you can see in real-time. If you're ready to take full ownership of your work, negotiate impactful deals for our driver community, challenge norms, and shape movement patterns in the urban landscape - here's your chance! You will be reporting directly to the Senior Operations Manager leading the local operations team, and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable.
19/05/2022
Young Professional
Operations Specialist
What drives our operations? Our people. We're looking for an analytical and solutions-driven Operations Specialist with excellent leadership and interpersonal skills to help us transform the ride-hailing industry in Kenya. Your role will have a direct and tangible impact on local operations that you can see in real-time. If you're ready to take full ownership of your work, negotiate impactful deals for our driver community, challenge norms, and shape movement patterns in the urban landscape - here's your chance! You will be reporting directly to the Senior Operations Manager leading the local operations team, and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable.
To ensure the pack house is operating according to internationally accepted standards. Gearing towards maximum consumer satisfaction for all products in terms of safety, quality and legality.Coordinating the implementation of the technical standards on site and to ensure robust due diligence systems are in place supporting the facility to ensure the highest level of compliance to the food safety standards are maintained.Key tasks:
Customer complaints and out of specification micro investigation, corrective action follow up and response.
Customer and packaging specification update.
Document controls and record approval.
Pest control process update.
Planning staff and equipment resource in advance to prevent interruptions to activities carried out by the quality department.
Responsible for audits and full time compliance at the factory.
OSH lead coach
Roles:
Managing of all equipment and tools within the pack house to ensure optimal performance through
scheduled maintenance, training of operators and safe storage when not in use.
Giving feedback to the Technical manager on any aspects that are preventing the QA function to work at optimal levels.
Investigating and looking for ways of improving the current systems / practice applied on site.
Scheduling meetings with relevant sections to ensure a comprehensive understanding of standards,
specifications. Job requirements and use of equipment within the quality department.
Measure the performance of the deputies and / or staff that works within your function.
Planning of refresher trainings to ensure a high level of understanding and for updating in case of
changes to normal practice.
Understanding the requirements for audits and customer visits and be able to explain this job function
as set out in the job description and how this function is managed.
Liasing with Head office and pack house Manager when needed.
Understanding of NEW Product Development and looking at new concepts that can be trialed within the current HACCP. Discussing NPD on behalf of the site during technical meetings.
Maintaining a high level of hygiene within and around the facility.
Ensure that the laid down Quality management systems are adhered to at all times during production
process to ensure that the product conforms in terms of quality, safety and legality.
Investigating and looking for ways of improving the current systems / practice applied on site whenever there is a change in supermarket standards.
Ensuring that the documents / records in use are current, the correct versions and completed in a way
that it is unambiguous and clear.
Any other duties as may be assigned from time to time by the immediate supervisor, manager or senior management.
18/03/2022
Young Professional
To ensure the pack house is operating according to internationally accepted standards. Gearing towards maximum consumer satisfaction for all products in terms of safety, quality and legality.Coordinating the implementation of the technical standards on site and to ensure robust due diligence systems are in place supporting the facility to ensure the highest level of compliance to the food safety standards are maintained.Key tasks:
Customer complaints and out of specification micro investigation, corrective action follow up and response.
Customer and packaging specification update.
Document controls and record approval.
Pest control process update.
Planning staff and equipment resource in advance to prevent interruptions to activities carried out by the quality department.
Responsible for audits and full time compliance at the factory.
OSH lead coach
Roles:
Managing of all equipment and tools within the pack house to ensure optimal performance through
scheduled maintenance, training of operators and safe storage when not in use.
Giving feedback to the Technical manager on any aspects that are preventing the QA function to work at optimal levels.
Investigating and looking for ways of improving the current systems / practice applied on site.
Scheduling meetings with relevant sections to ensure a comprehensive understanding of standards,
specifications. Job requirements and use of equipment within the quality department.
Measure the performance of the deputies and / or staff that works within your function.
Planning of refresher trainings to ensure a high level of understanding and for updating in case of
changes to normal practice.
Understanding the requirements for audits and customer visits and be able to explain this job function
as set out in the job description and how this function is managed.
Liasing with Head office and pack house Manager when needed.
Understanding of NEW Product Development and looking at new concepts that can be trialed within the current HACCP. Discussing NPD on behalf of the site during technical meetings.
Maintaining a high level of hygiene within and around the facility.
Ensure that the laid down Quality management systems are adhered to at all times during production
process to ensure that the product conforms in terms of quality, safety and legality.
Investigating and looking for ways of improving the current systems / practice applied on site whenever there is a change in supermarket standards.
Ensuring that the documents / records in use are current, the correct versions and completed in a way
that it is unambiguous and clear.
Any other duties as may be assigned from time to time by the immediate supervisor, manager or senior management.
Date: 10-Jan-2022
Location: Flexible, Flexible
Company: Plan International
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
The Opportunity
We are recruiting for a Head of Organisational Performance: Planning, Insights & Reporting to join our Delivery, Performance and Accountability team, partnering with leadership across the organisation.
You will play a key role towards further progress of our strategic ambition to advance children’s rights and equality for girls, bringing together key insights to inform Plan International’s global five-year strategy implementation, providing organisational planning and performance frameworks and standards and driving organisational solutions across Plan International.
Key accountabilities will include;
Developing and implementing global process frameworks (guidance, standard, tools, templates, roles/ responsibilities, oversight, governance, etc.) for business planning, performance and reporting across Plan International.
Ensuring key performance indicators and relevant metrics and targets are set and agreed with clear accountabilities and ownership
Lead on analysis of performance and results against performance metrics, drawing out conclusions and recommendations to facilitate organisational wide views and decision making
Work with the Executive Directors and their senior team to ensure that both the content and the spirit of the global strategy and annual plans are being implemented effectively and meeting agreed performance metrics. In particular;
Working with the Director of Organisational Effectiveness to prioritise actions and solutions. This may involve leading independently or working effectively with global operational and functional leaders on key initiatives to respond to Country Office needs.
Partnering with Executive Directors to provide timely information on performance, issues, challenges and opportunities. Setting accountability plans in agreement with accountable business areas and monitoring and reporting progress
Resourcing initiatives and putting in place a system to support demand and supply of short term Disaster Risk Management and other technical and functional resources to support the needs of Country Offices to deliver on their ambition
About You
With significant professional expertise in developing, implementing and embedding planning cycles, performance reporting and strategic decision making in a large, geographically dispersed, complex, organisation you will have in depth knowledge and experience of cross organisational change management.
Excellent influencing skills, stakeholder management, facilitation and negotiation at a senior leadership level are essential for this role. You are a highly collaborative individual able to prioritise and manage work in a fast paced environment across multiple projects and work effectively both independently and with others.
13/01/2022
Young Professional
Date: 10-Jan-2022
Location: Flexible, Flexible
Company: Plan International
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
The Opportunity
We are recruiting for a Head of Organisational Performance: Planning, Insights & Reporting to join our Delivery, Performance and Accountability team, partnering with leadership across the organisation.
You will play a key role towards further progress of our strategic ambition to advance children’s rights and equality for girls, bringing together key insights to inform Plan International’s global five-year strategy implementation, providing organisational planning and performance frameworks and standards and driving organisational solutions across Plan International.
Key accountabilities will include;
Developing and implementing global process frameworks (guidance, standard, tools, templates, roles/ responsibilities, oversight, governance, etc.) for business planning, performance and reporting across Plan International.
Ensuring key performance indicators and relevant metrics and targets are set and agreed with clear accountabilities and ownership
Lead on analysis of performance and results against performance metrics, drawing out conclusions and recommendations to facilitate organisational wide views and decision making
Work with the Executive Directors and their senior team to ensure that both the content and the spirit of the global strategy and annual plans are being implemented effectively and meeting agreed performance metrics. In particular;
Working with the Director of Organisational Effectiveness to prioritise actions and solutions. This may involve leading independently or working effectively with global operational and functional leaders on key initiatives to respond to Country Office needs.
Partnering with Executive Directors to provide timely information on performance, issues, challenges and opportunities. Setting accountability plans in agreement with accountable business areas and monitoring and reporting progress
Resourcing initiatives and putting in place a system to support demand and supply of short term Disaster Risk Management and other technical and functional resources to support the needs of Country Offices to deliver on their ambition
About You
With significant professional expertise in developing, implementing and embedding planning cycles, performance reporting and strategic decision making in a large, geographically dispersed, complex, organisation you will have in depth knowledge and experience of cross organisational change management.
Excellent influencing skills, stakeholder management, facilitation and negotiation at a senior leadership level are essential for this role. You are a highly collaborative individual able to prioritise and manage work in a fast paced environment across multiple projects and work effectively both independently and with others.