Energy and Petroleum Regulatory Authority
Upper Hill, Nairobi, Kenya
Duties and Responsibilities1. Ensure smooth running of all administrative and logistical support areas ofthe Authority including Transport management;2. Implements the Section’s work plans and activities;3. Oversee the cleaning, security, hospitality services and develop biannualreports to the Human Resource & Administration Manager;4. Make travel arrangements for staff travelling out of the office by providingtravel insurance and clearances;5. Implement EPRA’s administration policies and procedures manuals;
Apply by 31st July 2022
20/07/2022
Young Professional
Duties and Responsibilities1. Ensure smooth running of all administrative and logistical support areas ofthe Authority including Transport management;2. Implements the Section’s work plans and activities;3. Oversee the cleaning, security, hospitality services and develop biannualreports to the Human Resource & Administration Manager;4. Make travel arrangements for staff travelling out of the office by providingtravel insurance and clearances;5. Implement EPRA’s administration policies and procedures manuals;
Apply by 31st July 2022
About the job Operations Associate
About Ilara Health.
At Ilara Health, we equip a network of small, peri-urban healthcare providers with life-saving and essential diagnostic tools to improve the quality of medical care across sub-Saharan Africa. As informal businesses, these clinics, and pharmacies lack access to the traditional financial services that SMEs use to support their growth. Through smart financing options, Ilara Health connects these small businesses to revenue-generating diagnostic assets that enable them to develop their business and improve the quality of care they provide to their patients.
Job Description
As an Operations Associate, you will be responsible for maintaining and developing operational procedures that are required to run the day to day activities of the company. You will liaise with cross functional internal teams to continuously improve the entire operational experience within the company.
Job Duties and Responsibilities
Receive, Inspect and record inventory in the Inventory account system.
Minimize lead time from the time of order to delivery
Leads communication efforts between Suppliers and Ilara Health in establishing availability of Inventory
Proactively assesses, clarifies, and validates company needs on an on-going basis.
Provides operational feedback for development of operational strategies.
Growing and developing existing clients through operational specific growth strategies.
Address operational problems and complaints to maximize satisfaction within the company.
Be involved in the commercial performance & growth in the share of the wallet of accounts.
Work with cross divisional teams to meet the objectives and goals of the company
Build strong communication with the sales, product development and Customer Success teams that support clients to establish high customer satisfaction.
And any other duties assigned to you by your line manager
Skills
Be Organized.
Ability to manage the whole relationship cycle.
Negotiation skills to craft solutions for our customers.
Good time management to prioritize work accordingly.
Collaboratively work with internal departments for customer satisfaction
Who You Are
Ability to understand medical devices and healthcare value chain
Willingness to initiate and build relationships
Self-starter who is capable of working autonomously
20/05/2022
Young Professional
About the job Operations Associate
About Ilara Health.
At Ilara Health, we equip a network of small, peri-urban healthcare providers with life-saving and essential diagnostic tools to improve the quality of medical care across sub-Saharan Africa. As informal businesses, these clinics, and pharmacies lack access to the traditional financial services that SMEs use to support their growth. Through smart financing options, Ilara Health connects these small businesses to revenue-generating diagnostic assets that enable them to develop their business and improve the quality of care they provide to their patients.
Job Description
As an Operations Associate, you will be responsible for maintaining and developing operational procedures that are required to run the day to day activities of the company. You will liaise with cross functional internal teams to continuously improve the entire operational experience within the company.
Job Duties and Responsibilities
Receive, Inspect and record inventory in the Inventory account system.
Minimize lead time from the time of order to delivery
Leads communication efforts between Suppliers and Ilara Health in establishing availability of Inventory
Proactively assesses, clarifies, and validates company needs on an on-going basis.
Provides operational feedback for development of operational strategies.
Growing and developing existing clients through operational specific growth strategies.
Address operational problems and complaints to maximize satisfaction within the company.
Be involved in the commercial performance & growth in the share of the wallet of accounts.
Work with cross divisional teams to meet the objectives and goals of the company
Build strong communication with the sales, product development and Customer Success teams that support clients to establish high customer satisfaction.
And any other duties assigned to you by your line manager
Skills
Be Organized.
Ability to manage the whole relationship cycle.
Negotiation skills to craft solutions for our customers.
Good time management to prioritize work accordingly.
Collaboratively work with internal departments for customer satisfaction
Who You Are
Ability to understand medical devices and healthcare value chain
Willingness to initiate and build relationships
Self-starter who is capable of working autonomously
Department: Operations
Position: Service Center Associate (Nakuru)
Reporting to: Operations Manager
Tenure: Full time
About SunCulture
Founded in 2012, SunCulture’s vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. Over the last 5 years, the company has grown significantly and now employs 100+ people around the world.
About the Role
Reporting to the Operations Manager, the Service Center Associate will manage our Nakuru Service Center. They will also be required to troubleshoot and escalate various customers’ complaints across a number of communication channels. To perform well in this role you need to have experience in working with computers with a big appetite to learn.
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Keeping records of customer interactions, comments, and complaints.
Providing feedback on the efficiency of the customer service process.
Knowing our products inside and out so that you can answer questions.
Acknowledging and resolving customer complaints within stipulated SLAs.
Communicating with customers through various channels.
Responding promptly to customer inquiries.
Monitor and report on weekly service centre performance by analyzing daily customer activity.
Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or Exceeded.
Ensure service centre operational standards are adhered to
Be the lead in monitoring and maintaining the required stock levels at the service centre by conducting regular stock takes and checks.
Ensuring the service centre is clean and presentable to new and existing customers as maintaining the organization's reputation is key.
Assist in sales/after sales requests placed by various customers.
Lead by providing training and development to struggling customers.
Follow up on customer issues to resolution by following the stipulated aftersales escalation process.
Does this sound like you?
Proven experience in a sales or marketing role
Proven track record of successfully meeting sales quota
Strong leadership abilities and outstanding interpersonal skills.
Ability to think and plan strategically, plan, manage and act to achieve set outcomes
Ability to work under deadline pressure and meet targets.
Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
Independent thinker with proactive decision-making capabilities
Comfortable with ambiguity and experience working in a dynamic environment
Have the ability to handle pressure, keep a cool temper, and handle rejection gracefully.
Be organized and be an expert in time management- both at personal and team levels
A diploma or degree is an added advantage.
Want to join the team?
Please submit your application through this portal by 14th April 2022. Please note that SunCulture is an equal opportunity employer and we DO NOT discriminate against any sort of vertical ( Gender, Age, Height, Sexual Orientation, Race, or Condition)
18/05/2022
Young Professional
Department: Operations
Position: Service Center Associate (Nakuru)
Reporting to: Operations Manager
Tenure: Full time
About SunCulture
Founded in 2012, SunCulture’s vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. Over the last 5 years, the company has grown significantly and now employs 100+ people around the world.
About the Role
Reporting to the Operations Manager, the Service Center Associate will manage our Nakuru Service Center. They will also be required to troubleshoot and escalate various customers’ complaints across a number of communication channels. To perform well in this role you need to have experience in working with computers with a big appetite to learn.
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Keeping records of customer interactions, comments, and complaints.
Providing feedback on the efficiency of the customer service process.
Knowing our products inside and out so that you can answer questions.
Acknowledging and resolving customer complaints within stipulated SLAs.
Communicating with customers through various channels.
Responding promptly to customer inquiries.
Monitor and report on weekly service centre performance by analyzing daily customer activity.
Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or Exceeded.
Ensure service centre operational standards are adhered to
Be the lead in monitoring and maintaining the required stock levels at the service centre by conducting regular stock takes and checks.
Ensuring the service centre is clean and presentable to new and existing customers as maintaining the organization's reputation is key.
Assist in sales/after sales requests placed by various customers.
Lead by providing training and development to struggling customers.
Follow up on customer issues to resolution by following the stipulated aftersales escalation process.
Does this sound like you?
Proven experience in a sales or marketing role
Proven track record of successfully meeting sales quota
Strong leadership abilities and outstanding interpersonal skills.
Ability to think and plan strategically, plan, manage and act to achieve set outcomes
Ability to work under deadline pressure and meet targets.
Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
Independent thinker with proactive decision-making capabilities
Comfortable with ambiguity and experience working in a dynamic environment
Have the ability to handle pressure, keep a cool temper, and handle rejection gracefully.
Be organized and be an expert in time management- both at personal and team levels
A diploma or degree is an added advantage.
Want to join the team?
Please submit your application through this portal by 14th April 2022. Please note that SunCulture is an equal opportunity employer and we DO NOT discriminate against any sort of vertical ( Gender, Age, Height, Sexual Orientation, Race, or Condition)
Qualifications
Finance and data entry – Must have a minimum of CPA part 2
HR and Administration – Administration /HR/ management qualifications
Registry – Record and archive management qualifications
ICT – ICT qualifications
How to Apply
NB: Loan officer Intern-ship opportunities are available in our various field offices and (NOT in Head office ).
Indicate your preferred location for the intern-ship when sending your application.
We have offices in:- Voi, Marimanti, Embu, Nairobi, Nakuru, Maua, Nanyuki, Machakos, Nyahururu, Kitengela, Makueni, Taveta, Tala, Kitui, Kibwezi, Mwingi, Nkubu, Kerugoya, Kiritiri, Nyeri, Mwea, Thika, Matuu, Kiambu, Meru, Chuka, Utawala, Emali, Laare, Kasarani, Loitoktok, Limuru, Siakago, Rongai, Utawala,,Runyenjes, Karatina, Zombe
How to Submit Your Application
Register and create an account by clicking on this link http://www.erecruitment.bimaskenya.com Complete your profile by filling in your details in all the relevant sections as required (Profile Section, Academic Section, Work Experience Section and Cover Letter Section )
Once you have filled all the required section, proceed to apply for any internship position of your choice from the listing
You can keep updating your account to apply for future job openings
On or before the 10th of March 2022
POINTS TO NOTE
Indicate your preferred location for the intern-ship when sending your application
Applications not indicating a preferred location will be disqualified
Kindly note that our internship opportunities are not compensated
21/02/2022
Student Job
Qualifications
Finance and data entry – Must have a minimum of CPA part 2
HR and Administration – Administration /HR/ management qualifications
Registry – Record and archive management qualifications
ICT – ICT qualifications
How to Apply
NB: Loan officer Intern-ship opportunities are available in our various field offices and (NOT in Head office ).
Indicate your preferred location for the intern-ship when sending your application.
We have offices in:- Voi, Marimanti, Embu, Nairobi, Nakuru, Maua, Nanyuki, Machakos, Nyahururu, Kitengela, Makueni, Taveta, Tala, Kitui, Kibwezi, Mwingi, Nkubu, Kerugoya, Kiritiri, Nyeri, Mwea, Thika, Matuu, Kiambu, Meru, Chuka, Utawala, Emali, Laare, Kasarani, Loitoktok, Limuru, Siakago, Rongai, Utawala,,Runyenjes, Karatina, Zombe
How to Submit Your Application
Register and create an account by clicking on this link http://www.erecruitment.bimaskenya.com Complete your profile by filling in your details in all the relevant sections as required (Profile Section, Academic Section, Work Experience Section and Cover Letter Section )
Once you have filled all the required section, proceed to apply for any internship position of your choice from the listing
You can keep updating your account to apply for future job openings
On or before the 10th of March 2022
POINTS TO NOTE
Indicate your preferred location for the intern-ship when sending your application
Applications not indicating a preferred location will be disqualified
Kindly note that our internship opportunities are not compensated
PUBLIC SECTOR ACCOUNTING STANDARDS BOARD
Nairobi, Kenya
Responsibilities
Reporting to the Chief Executive Officer the officer will be responsible for:
Coordinating schedules of meetings and appointments for the CEO
Maintaining the CEOs diary, calendar and schedule of appointment
Coordinating local and international travel for the CEO and the Board Members;
Organizing meetings and forums under the CEOs office;
Management of incoming and outgoing mails in the CEO’s office
Offering secretarial services in Management/Board meetings and follow up on actionpoints;
Ensuring the security of office records/classified materials, equipment and officemachines;
Managing Executive Office protocol.
Manage the secret registry
Qualifications
The successful applicant must meet the following specifications:
Served in the grade of Senior Assistant Office Administrator or equivalent for a minimum period of Six (6) years;
Bachelor’s degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution; or Bachelor’s degree in social sciences plus Business
Education Single and Group Certificate (BES & GC) Stages I, II, III, Training in Secretarial Services, Business Communication from KNEC or any other recognized institution
Diploma in Secretarial studies, from the Kenya National Examinations Council or equivalent.
Certificate in Supervisory Skills Course lasting not less than two (2) weeks from a recognized institution
Good communication and interpersonal skills
Fulfil the requirements of Chapter Six of the Constitution.
How to Apply
If you can clearly demonstrate your ability to meet the specified criteria, please email your C.V, copies of academic and professional certificates and any other supporting documents to the address to . Kindly indicate the reference number on the subject of the email. Candidates must attach clearance/compliance certificates from CID, HELB, EACC, CRB & KRA in their applications which should be received not later than 28th February, 2022 at 5.00pm. All applications should be addressed to:
THE CHIEF EXECUTIVE OFFICER
PUBLIC SECTOR ACCOUNTING STANDARDS BOARD
CPA CENTRE, 8TH FLOOR
P O BOX 38831-00100 NAIROBI
21/02/2022
Student Job
Responsibilities
Reporting to the Chief Executive Officer the officer will be responsible for:
Coordinating schedules of meetings and appointments for the CEO
Maintaining the CEOs diary, calendar and schedule of appointment
Coordinating local and international travel for the CEO and the Board Members;
Organizing meetings and forums under the CEOs office;
Management of incoming and outgoing mails in the CEO’s office
Offering secretarial services in Management/Board meetings and follow up on actionpoints;
Ensuring the security of office records/classified materials, equipment and officemachines;
Managing Executive Office protocol.
Manage the secret registry
Qualifications
The successful applicant must meet the following specifications:
Served in the grade of Senior Assistant Office Administrator or equivalent for a minimum period of Six (6) years;
Bachelor’s degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution; or Bachelor’s degree in social sciences plus Business
Education Single and Group Certificate (BES & GC) Stages I, II, III, Training in Secretarial Services, Business Communication from KNEC or any other recognized institution
Diploma in Secretarial studies, from the Kenya National Examinations Council or equivalent.
Certificate in Supervisory Skills Course lasting not less than two (2) weeks from a recognized institution
Good communication and interpersonal skills
Fulfil the requirements of Chapter Six of the Constitution.
How to Apply
If you can clearly demonstrate your ability to meet the specified criteria, please email your C.V, copies of academic and professional certificates and any other supporting documents to the address to . Kindly indicate the reference number on the subject of the email. Candidates must attach clearance/compliance certificates from CID, HELB, EACC, CRB & KRA in their applications which should be received not later than 28th February, 2022 at 5.00pm. All applications should be addressed to:
THE CHIEF EXECUTIVE OFFICER
PUBLIC SECTOR ACCOUNTING STANDARDS BOARD
CPA CENTRE, 8TH FLOOR
P O BOX 38831-00100 NAIROBI
Intern-ship Opportunities in EMBU ONLY ( HEAD OFFICE) include;-
Qualifications
Finance and data entry – Must have a minimum of CPA part 2
HR and Administration – Administration /HR/ management qualifications
Registry – Record and archive management qualifications
ICT – ICT qualifications
How to Apply
NB: Loan officer Intern-ship opportunities are available in our various field offices and (NOT in Head office ).
Indicate your preferred location for the intern-ship when sending your application.
We have offices in:- Voi, Marimanti, Embu, Nairobi, Nakuru, Maua, Nanyuki, Machakos, Nyahururu, Kitengela, Makueni, Taveta, Tala, Kitui, Kibwezi, Mwingi, Nkubu, Kerugoya, Kiritiri, Nyeri, Mwea, Thika, Matuu, Kiambu, Meru, Chuka, Utawala, Emali, Laare, Kasarani, Loitoktok, Limuru, Siakago, Rongai, Utawala,,Runyenjes, Karatina, Zombe
How to Submit Your Application
Register and create an account by clicking on this link http://www.erecruitment.bimaskenya.com Complete your profile by filling in your details in all the relevant sections as required (Profile Section, Academic Section, Work Experience Section and Cover Letter Section )
Once you have filled all the required section, proceed to apply for any internship position of your choice from the listing
You can keep updating your account to apply for future job openings
On or before the 10th of March 2022
21/02/2022
Internship
Intern-ship Opportunities in EMBU ONLY ( HEAD OFFICE) include;-
Qualifications
Finance and data entry – Must have a minimum of CPA part 2
HR and Administration – Administration /HR/ management qualifications
Registry – Record and archive management qualifications
ICT – ICT qualifications
How to Apply
NB: Loan officer Intern-ship opportunities are available in our various field offices and (NOT in Head office ).
Indicate your preferred location for the intern-ship when sending your application.
We have offices in:- Voi, Marimanti, Embu, Nairobi, Nakuru, Maua, Nanyuki, Machakos, Nyahururu, Kitengela, Makueni, Taveta, Tala, Kitui, Kibwezi, Mwingi, Nkubu, Kerugoya, Kiritiri, Nyeri, Mwea, Thika, Matuu, Kiambu, Meru, Chuka, Utawala, Emali, Laare, Kasarani, Loitoktok, Limuru, Siakago, Rongai, Utawala,,Runyenjes, Karatina, Zombe
How to Submit Your Application
Register and create an account by clicking on this link http://www.erecruitment.bimaskenya.com Complete your profile by filling in your details in all the relevant sections as required (Profile Section, Academic Section, Work Experience Section and Cover Letter Section )
Once you have filled all the required section, proceed to apply for any internship position of your choice from the listing
You can keep updating your account to apply for future job openings
On or before the 10th of March 2022
JOB VACANCY DETAILS
Minimum Qualifications:
Degree in Business Related Course
Reporting To:
Finance Manager
Job Term:
Fulltime
Qualifications, Skills and Experience Required:
Should be 25 years and above
Be a holder of a Business-related degree or its equivalent.
Have a minimum of grade C plain at KCSE
Have at least 1-year relevant experience
Hold a valid certificate of good conduct
Computer literate
Good with numbers and figures
Duties and Responsibilitie:
Data Processing - Timely posting of schedules, Accuracy in posting of data, verification of data posted, prompt feedback on arising issues, ability to prioritise key schedules. Minimal errors and timely correction of the same
Loan Administration - Timely processing of loans, correct capture of information (Loan product, repayment period, loan amount, correct loanee details), prompt feedback on arising issues. Minimal errors in the loan application.
Reports Management - Timely sending of reports to the field, innovativeness in the reports sent, ability to detect errors in reports, timely issuance of group collection sheets to the field officers.
Customer relations - Prompt feedback to field staff, ability to understand, deal and appreciate field staff. Ability to work well with other departments
General duties – Filing , issuing of passbook
Any other duties as may be assigned.
14/02/2022
Young Professional
JOB VACANCY DETAILS
Minimum Qualifications:
Degree in Business Related Course
Reporting To:
Finance Manager
Job Term:
Fulltime
Qualifications, Skills and Experience Required:
Should be 25 years and above
Be a holder of a Business-related degree or its equivalent.
Have a minimum of grade C plain at KCSE
Have at least 1-year relevant experience
Hold a valid certificate of good conduct
Computer literate
Good with numbers and figures
Duties and Responsibilitie:
Data Processing - Timely posting of schedules, Accuracy in posting of data, verification of data posted, prompt feedback on arising issues, ability to prioritise key schedules. Minimal errors and timely correction of the same
Loan Administration - Timely processing of loans, correct capture of information (Loan product, repayment period, loan amount, correct loanee details), prompt feedback on arising issues. Minimal errors in the loan application.
Reports Management - Timely sending of reports to the field, innovativeness in the reports sent, ability to detect errors in reports, timely issuance of group collection sheets to the field officers.
Customer relations - Prompt feedback to field staff, ability to understand, deal and appreciate field staff. Ability to work well with other departments
General duties – Filing , issuing of passbook
Any other duties as may be assigned.
Date: 10-Jan-2022
Location: Flexible, Flexible
Company: Plan International
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
The Opportunity
We are recruiting for a Head of Organisational Performance: Planning, Insights & Reporting to join our Delivery, Performance and Accountability team, partnering with leadership across the organisation.
You will play a key role towards further progress of our strategic ambition to advance children’s rights and equality for girls, bringing together key insights to inform Plan International’s global five-year strategy implementation, providing organisational planning and performance frameworks and standards and driving organisational solutions across Plan International.
Key accountabilities will include;
Developing and implementing global process frameworks (guidance, standard, tools, templates, roles/ responsibilities, oversight, governance, etc.) for business planning, performance and reporting across Plan International.
Ensuring key performance indicators and relevant metrics and targets are set and agreed with clear accountabilities and ownership
Lead on analysis of performance and results against performance metrics, drawing out conclusions and recommendations to facilitate organisational wide views and decision making
Work with the Executive Directors and their senior team to ensure that both the content and the spirit of the global strategy and annual plans are being implemented effectively and meeting agreed performance metrics. In particular;
Working with the Director of Organisational Effectiveness to prioritise actions and solutions. This may involve leading independently or working effectively with global operational and functional leaders on key initiatives to respond to Country Office needs.
Partnering with Executive Directors to provide timely information on performance, issues, challenges and opportunities. Setting accountability plans in agreement with accountable business areas and monitoring and reporting progress
Resourcing initiatives and putting in place a system to support demand and supply of short term Disaster Risk Management and other technical and functional resources to support the needs of Country Offices to deliver on their ambition
About You
With significant professional expertise in developing, implementing and embedding planning cycles, performance reporting and strategic decision making in a large, geographically dispersed, complex, organisation you will have in depth knowledge and experience of cross organisational change management.
Excellent influencing skills, stakeholder management, facilitation and negotiation at a senior leadership level are essential for this role. You are a highly collaborative individual able to prioritise and manage work in a fast paced environment across multiple projects and work effectively both independently and with others.
13/01/2022
Young Professional
Date: 10-Jan-2022
Location: Flexible, Flexible
Company: Plan International
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
The Opportunity
We are recruiting for a Head of Organisational Performance: Planning, Insights & Reporting to join our Delivery, Performance and Accountability team, partnering with leadership across the organisation.
You will play a key role towards further progress of our strategic ambition to advance children’s rights and equality for girls, bringing together key insights to inform Plan International’s global five-year strategy implementation, providing organisational planning and performance frameworks and standards and driving organisational solutions across Plan International.
Key accountabilities will include;
Developing and implementing global process frameworks (guidance, standard, tools, templates, roles/ responsibilities, oversight, governance, etc.) for business planning, performance and reporting across Plan International.
Ensuring key performance indicators and relevant metrics and targets are set and agreed with clear accountabilities and ownership
Lead on analysis of performance and results against performance metrics, drawing out conclusions and recommendations to facilitate organisational wide views and decision making
Work with the Executive Directors and their senior team to ensure that both the content and the spirit of the global strategy and annual plans are being implemented effectively and meeting agreed performance metrics. In particular;
Working with the Director of Organisational Effectiveness to prioritise actions and solutions. This may involve leading independently or working effectively with global operational and functional leaders on key initiatives to respond to Country Office needs.
Partnering with Executive Directors to provide timely information on performance, issues, challenges and opportunities. Setting accountability plans in agreement with accountable business areas and monitoring and reporting progress
Resourcing initiatives and putting in place a system to support demand and supply of short term Disaster Risk Management and other technical and functional resources to support the needs of Country Offices to deliver on their ambition
About You
With significant professional expertise in developing, implementing and embedding planning cycles, performance reporting and strategic decision making in a large, geographically dispersed, complex, organisation you will have in depth knowledge and experience of cross organisational change management.
Excellent influencing skills, stakeholder management, facilitation and negotiation at a senior leadership level are essential for this role. You are a highly collaborative individual able to prioritise and manage work in a fast paced environment across multiple projects and work effectively both independently and with others.