Product Development / Management Consultancy Internship

  • LYNK
  • Nairobi, Kenya
  • 03/09/2017
Full time Consultant Management

Job Description

We’re on a mission to elevate the careers and livelihoods of millions of blue collar professionals, artisans, and other informal workers through the use of technology. Join us.


Lynk is a startup which builds technology to connect blue collar workers in Kenya - from carpenters to cleaners - to jobs. In June 2017, we were awarded three of the four prizes by the Global Center for Youth Employment in NYC, for the most promising solution to youth unemployment globally. Our suite of products seeks to satisfy a breadth of consumer needs, which provide multiple channels to increased incomes for workers:


  • Lynk Requests: A marketplace product enabling customers to request services in over 75 categories from cleaners, to masseuses, to plumbers, and tailors, and receive shortlisted bids.
  • Lynk Discover: An e-commerce product enabling workers on the platform to sell ready-to-buy products or services.
  • Byld: A tech-based platform for the recruitment and management of workers on large construction sites.




The Product Development intern will work across the Lynk portfolio of products, supporting product design and development. S/he will use a background in management consultancy and/or human-centered design (HCD) to enhance the way our product offering responds to customers’ needs, as well as providing a more accessible and impactful user experience for workers on the Lynk platform. Given the early stage of our products, the intern would have a significant role in crafting the products as they scale in the local market. This will be a highly collaborative role, partnering with Product Leads, developers, designers, engineers, and partners. 



The Product Development intern will gain significant experience in the design and start-up of a sustainable social enterprise, and will benefit from close mentoring from a senior leader within the Lynk team. Specific learning objectives include:


  • Project management: Planning, day-to-day coordination of market research activities, and stakeholder management.
  • Process development: Designing lean processes which are implementable at scale.
  • Human-Centered Design: Hands-on experience leading design activities based on consumer and worker insights, including using co-creation and participatory approaches. 





  • MBA or BA in Management, Product Design, Economics, or related field (Social Enterprise, etc)
  • Training in, or experience using Human-Centered Design a plus.
  • Entrepreneurial personality / self-starter – able to take responsibility and undertake tasks with minimal supervision.
  • Experience in management consultancy a plus.
  • Some international experience volunteering or engaging with an NGO or business would be beneficial


Housing provided. The intern will be responsible for all other expenses and travel (beyond direct work-related travel expenses)