Technology Internships

At Rhino Africa, we develop ground-breaking technology that connects luxury African travel companies with international clientele. Our goal is simple: to seamlessly connect the luxury African travel market with those that wish to experience it, from anywhere in the world. This drive for innovation is spearheaded by our Digital Operations department. We are at the core of where travel and technology meet, forging a path of ground-breaking discovery involving the development of a wide array of technologies. From robust systems used daily by our consultants to customer-facing websites and interactive documentation - we strive to bridge the gap between our customers and our consultants.

To make sure that our innovations are in sync with the best and brightest young minds in the industry, we have created the unique Rhino Africa tech internship programs. These programs are designed to inject fresh perspective, new ideas, and youthful energy into our ever-evolving workplace, while simultaneously helping interns develop their own skills and an understanding of how technological innovation works in the travel industry.

Tech internships are available in all of the roles listed below, offering opportunities in:

PRODUCT DEVELOPMENT

• Creating product requirements and specifications of new functionalities and features while using a defined product document template
• Working with the Product Development team and being actively involved in the prototyping phase of potential new features
• Helping with the creation of mockups and wireframes with Lucid Charts
• Participating in and contributing to concept development rounds, while also coming up with new solutions as part of the team
• Working closely with system administrators to ensure data quality and integrity within the platform
• Improving processes within the Product Development team by analysing and identifying inefficiencies and recommending solutions

QUALITY ASSURANCE

• Performing regression, integration and system testing of functionalities and features
• Writing detailed test cases, executing testing based on test cases, and testing ‘point of view’ (from the perspective of different users)
• Documenting and tracking testing results, as well as log issues found during testing, through JIRA
• Assisting the development team in debugging and replicating issues
• Identifying problematic items early in the specification phase so that corrective action can be taken prior to development

BUSINESS PROCESS ANALYSIS

• Writing internal process documentation – BPMN diagrams with Lucid Charts
• Defining, measuring, and analysing new processes within the platform
• Utilising continuous improvement best practices
• Developing processes to accurately track performance within the platform
• Conducting analysis and reporting on specific operational and efficiency issues

END USER SUPPORT

• Interacting with our user base to understand the way the people work in our platform and to identify their problems
• Assisting in creating and understanding end-user goals for our platform
• Providing users with advice and solutions on how to get the most from the platform and solving any queries related to the platform
• Logging and monitoring customer questions, issues and problems through to their resolution
• Participating in creating quantitative and qualitative reports and presentations
• Providing system users with positive feedback to their problems and striving to help system users become more confident using the system

PRODUCT ANALYTICS

• Analysing, crushing and mining massive amounts of data to extract useful insights to improve the platform
• Working with our Business Intelligence team to identify and understand various data sources and to identify related data quality issues
• Delivering regular reporting on key metrics and product release/change impacts 
• Performing ad-hoc queries, developing and implementing metrics definitions as needed
• Leveraging strategic thought to turn insights into actionable product deliverables

PROGRAMMING, TESTING AND ARCHITECTURE DEVELOPMENT (PHP, JS, HTML, CSS)

• Testing our code and IT products 
• Designing automatic unit testing 
• Developing basic architectures
• Documenting processes along the way. 

BENEFITS:

THE RHINO CAFE: Whether it’s the life-giving cappuccinos or sinfully satisfying meals, the chefs at Rhino Café are on hand to give you the fuel injection you need to keep going. Grab a bite to eat, drop in for a chat, or simply pass through to catch a glimpse of the latest game.

COMPENSATION: We don’t ask our Rhinos to work for free! Every intern receives a salary of R3,000 per month.

EMPLOYMENT OPPORTUNITIES: We’re constantly evolving, which means that there are always new positions opening up. 

DIVERSE CULTURE: Rhino Africa is a fun, challenging, fast-paced place to work. We’re one big family. Interns are encouraged to soak up our culture and participate in social and community events.

LIFE-LONG LEARNING: We understand the importance of our team members establishing themselves as leaders in their own right. We ensure that interns leave our offices with invaluable skills that will help them continue on their own paths to success.

DIRECT MENTORSHIP: Every intern is assigned a mentor to guide them through the program. This mentor will lead individual workshops designed to develop your skills and knowledge. Our mantra is simple: the easiest way to improve is to learn from the best.

ONLINE DEVELOPMENT COURSES: Online courses with Lynda.com will be offered to help our interns develop the precise range of skills they wish to focus on. 

TECH WORKSHOPS:

• Introduction to project management
• Applied BPMN
• Effective software testing
• Introduction to User Experience design and development
• Basic responsive wireframes in Axure
• Evaluating websites using heuristics

If you are interested in any of the above internship opportunities then feel free to send an email to careers@rhinoafrica.com or phone +27 21 469 2600. We are looking forward to hearing from you!