Ecolab Johannesburg, Gauteng
Join Ecolab’s team as Field Support Supervisor in Johannesburg, South Africa and help make the world cleaner, safer and healthier. We’re growing and need talented people like you to help us continue to protect the world’s most vital resources. What’s in it For You: The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best. What You Will Do: CRM Maintain the database on the HUB * Cleanups of data * Follow up Opportunity dates * Follow up service visits * Follow up on projects * Follow up on retain to win * Maintain accounts * Bulk uploads – Training of staff – New account queries – Any general queries and issues – Attend region as well as global meeting team to discuss is sues BI Master data SA project leader for BI Master data for F&B – Maintain of BI F&B data base *Cleanup of data in accordance with the global data map *All new engineering equipment for me to approve for mapping on BI *All New account for me to approve for correct customer BI mapping ISO Audit – Presentation for management review team – Keep a record of reasons for monthly poor CRM compliance – Assist with checking and writing procedures for F&B E&O/DRM – Attending E&O/DRM meetings – Write offs – Problem solving and ideas to bring down the E&O- – Sales prices or donate to charity, becoming lean etc. Consignment project – 34 consignment warehouses – Arrange with owner of consignment a count date – Make sure all open orders are cleared – Make sure all SCT’s are cleared – Make sure all credit notes are cleared – Get all paperwork ready and a valuation report drawn – Pre- investigations to start – Help audit stock count – Monthly stock take Bad debt – Attending ching meetings – Assisting with large debt investigations – Once paperwork is sorted – go and see the client to resolve the issues Maintaining one drive folder – Created a one drive folder for easy access to F&B and Ecolab info and docs – Maintain the folder and updates Marketing – Receive new product range from sales team – Request supply chain to check if it can be locally produced – Load info paths for GSS team to approve – Request BOM for costing – Request list price NRCS – Every 3 months request from supply chain reports on procured and imported kg of registered products – Calculate with institutional rand per kg and generate a PO for levies to be paid Minimum Qualifications: Completed Bachelor’s degree 1 year of experience in a sales organization 2 years of Executive Assistant experience Customer service experience where you have directly interfaced with customers Intermediate proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Good verbal and written communication Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.