BDO Solutions Ltd is looking for a Data Operator to support the Global Data Governance - and the wider Risk, Quality and Governance department by inspecting, extracting, cleansing, and transforming data into information.     Key responsibilities and duties Liaise with the various teams to gather data Searching for relevant external data Investigating the accuracy of the data Clean(s)ing the data to match the accuracy and purposes/goals Preparing the dataset(s) for visualisation Working together with the Coordinator, Global Data Governance, provide input and ideas on possible outcomes Job Requirements Minimum HSC or Bachelor’s degree preferred, or equivalent experience One year experience in similar experience Analytical skills: Need to be able to see through the data (facts, figures…) and to identify connections and contexts Communicative skills: Need to be able to communicate in a professional and polite way. You will have to explain more complex, technical ideas and terms in a clear and structured way. Strong interpersonal and written English communication skills are required Ability to work in team Attention to detail: Being vigilant over the data quality is imperative as the health of the data is fundamental for later stages in the project Ability to balance priorities among competing needs and able to manage time efficiently Ability to manage sensitive and confidential information Advanced knowledge of Excel (formulas) Knowledge about data modelling is a plus

BDO Solutions is looking for Business Analyst(s) to join it's growing Technology outsourcing team.     Job Description Identify and engage with various stakeholders to understand vision, mission, strategic objectives, and challenges Review business/operational processes, identify opportunities and strategies to improve business efficiency Extract insights from current industry and technology trends Interpret requirements, internal research, and insights to address business challenges Work as part of a team to generate ideas to solve complex problem statement Discuss ideas, priorities, and expectations with stakeholders Perform end-to-end functional testing during system implementation Drive continuous improvement and efficiencies beyond own scope of responsibility Demonstrate a sense of ownership and pride in your performance and its impact on the company’s success   Qualifications: Bachelor’s degree in IT or any related field At least 2+ years of proven experience as a Business Analyst in the IT field   Skills & Requirements Good stakeholder management and customer-focused Experience working with senior decision-makers Exposure to different business situations and environments Excellent Communication skills(Written & Verbal) Ability to handle multiple tasks simultaneously Ability to work in a fast-paced environment with minimal supervision Excellent problem-solving and analytical skills Strong interpersonal skills

The Service Desk Analyst will provide 1st level IT support to clients. He/She will support and manage incidents and service requests according to established IT Service Management (ITSM) processes and procedures.     Responsibilities Provide support and management of incidents and service requests according to established IT Service Management (ITSM) processes and procedure Ensure accurate recording of client and incidents details and troubleshooting progress Resolve incidents and service requests, sometimes using automated or standardised and documented resolution processes Escalate incidents and service requests to higher support levels or specialist support teams in accordance with established ITSM processes and SLAs Identify potential issues and act on these in accordance with the established ITSM processes Serve as an escalation point for incidents and service requests raised as an application champion for an assigned suite of line of business services Maintain a high degree of customer service for all support queries, take ownership of user problems and be proactive when dealing with user issue   Qualifications & Experience At least HSC qualifications Ability to work on shift hours (24x7 on 3 shifts) Good IT troubleshooting skills Customer Focused and Quality Oriented Good communication and telephone skills Effectively demonstrates teamwork, problem solving, demonstrate the ability to quickly acquire knowledge in the support of applications and services Excellent English language proficiency The following would be an advantage: Professional qualifications (CCNA / MCP / MCSA / MCSE) Experience in IT Support or Service Desk  Fundamental knowledge of the ITIL framework and or/other IT Service Management methodologies Knowledge in Active Directory, Microsoft Operating Systems, Backup Technologies Knowledge of maintaining Windows Workstations & Office 365 environments, Ms Exchange, Basic LAN and WAN troubleshooting Kindly note that only shortlisted candidates will be contacted. 

BDO Solutions is looking for a manager to join its Ethics and Independence Team.     Summary Reporting to the Senior Manager of Global Ethics, the Manager is responsible for the management of the day to day activities of the Global Independence compliance team by overseeing and leading monitoring activities with regards to BDO Firms compliance with Global Independence polices and procedures; use of Global independence technology including QC of PIE COI checks and providing Corporate Tree information where requested.   Overall Assist with delivery of annual Global Independence objectives Key Responsibilities in order of importance Gain a robust knowledge of BDO's independence technical manual and independence tools to provide support to the Global Independence team and to BDO firms. Responsible for the management and creation of processes for the day to day operations of Global Independence and Global Assurance Department based in Mauritius.The main activities include:- Quality control on Conflict of Interest Requests- Responding to Corporate Tree (Corporate Group structure) requests from BDO Firms.- Maintenance of the Global Restricted Entity database, a listing of Public Interest Entity existing and target clients (both audit and non-audit)- Monitoring BDO firms compliance with Independence policies and procedures- Supporting BDO firms on their Data-Quality journey of COI 2.0- Monitoring BDO firms completion of Accredition NextGen process and related reporting- Providing support to BDO firms' requests on shared mail box or ServiceNow (BDO Incident and request ticketing system) Responsible for Reporting on usage of the COI tools and compliance of BDO Firms' to Global Independence policies and procedures to:- BDO Global Management- Regional CEOs- Firms- Quality Assurance Review (QAR) Team- Other persons or group as may be required Management of global independence software and external vendor products including staying current and researching potential new/revisions to toolsParticipate in improvement and development of global independence technology tools  Lead employees using the performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning Planning, developing and maintaining policies and procedures that enable and encourage the optimum performance of the team and other resources within the Independence & Assurance Compliance team Responsible for the management of Firm Expansion Independence Due Diligence processes and reporting to Director and Senior Manager Work with Senior Management in recruitment Work closely with other members of the independence team and assist other members of the team as and when required Other duties as required       Skills   Proactivity, show initiative and able to anticipate project needs   Advanced knowledge of MS Office, strong Excel knowledge   Experience of working with online tools   Excellent level of English (the working language of the Global Office), and strong written and spoken communications skills   Evidence of the ability to practice a high level of confidentiality   Strong attention to details and number accuracy    Ability to prioritise workloads and flexibility to manage multiple team members and deadlines   Ability to work autonomously and to build effective working relationships with the Independence and Assurance Compliance teams; the network and the Global Independence team   Knowledge of audit and accounting compliance is a plus    Knowledge in PowerBi is a plus       Minimum degree and experience   Bachelor’s degree preferred, or equivalent experience   Minimum 5 years of experience in business support or project coordination role with at least 2 years of management experience in a team-oriented workplace, preferred    Experience in compliance is preferred   Experience with Managing >10 people is preferred